Property & Poppadoms
Membership Agreement & Terms and Conditions
In-Person Membership Tier
Version date: 8 April 2026
IMPORTANT — PLEASE READ CAREFULLY BEFORE PROCEEDING: This Agreement commits you to a minimum 12-month membership and monthly payments of £45.00 (inc. VAT). After the minimum period it will automatically renew monthly until you cancel in writing. You also agree to purchase a meal at restaurant venues on Training Days at your own cost. If you do not understand any part of this Agreement, please seek independent advice before proceeding.
By completing the GoCardless Direct Debit mandate, you confirm that you have read, understood, and agree to be bound by all the terms set out below. This Membership Agreement ("Agreement") is entered into between Property & Poppadoms ("P&P", "we", "us", "our") and you, the individual completing the Direct Debit mandate ("Member", "you", "your"). The date of this Agreement is the date on which you successfully complete the GoCardless Direct Debit mandate.
1. Parties to this Agreement
Provider: Property & Poppadoms
Member: The individual who completes the GoCardless Direct Debit mandate and whose name and details are recorded as part of that process.
2. Membership Tier and Monthly Fee
2.1 You are enrolling on the following membership tier:
In-Person Membership — £45.00 per month (inclusive of VAT at the prevailing rate)
2.2 The monthly fee of £45.00 (inc. VAT) will be collected by Direct Debit via GoCardless under the Direct Debit mandate you complete as part of the sign-up process. You are responsible for ensuring sufficient funds are available on each collection date and for keeping your bank account details up to date with P&P.
2.3 All payments are protected by the Direct Debit Guarantee, a copy of which will be provided to you as part of the Direct Debit mandate process.
2.4 Price Guarantee. P&P guarantees that the monthly membership fee will remain fixed at £45.00 (inclusive of VAT) for a period of 24 months from the date of your first payment ("Price Guarantee Period"). No fee increase will take effect during the Price Guarantee Period.
2.5 After the Price Guarantee Period, P&P reserves the right to increase the monthly fee, subject to the following conditions:
— P&P must give you no less than 60 days' prior written notice of any proposed fee increase.
— A fee increase may only take effect after the expiry of the Price Guarantee Period.
— If you do not wish to continue membership at the new fee, you may cancel in accordance with clause 4 without penalty, provided written notice is received by P&P within 30 days of the fee increase notification.
3. Minimum Commitment Period
3.1 By completing the Direct Debit mandate, you commit to a minimum membership period of 12 consecutive months ("Minimum Period") commencing on the date of your first Direct Debit payment.
3.2 During the Minimum Period, you may not cancel this Agreement or seek a refund of monthly payments already collected, except:
— Where P&P commits a Material Breach of this Agreement (as defined in clause 3.4) and fails to remedy that breach within 30 days of written notice from you; or
— As otherwise required by applicable law, including any statutory consumer rights.
3.3 You acknowledge that the Minimum Period reflects the operational and administrative investment made by P&P in onboarding and providing benefits to you, and that this commitment was a material term on which P&P entered this Agreement.
3.4 For the purposes of this Agreement, "Material Breach" means a failure by P&P to provide access to the core membership benefits listed in clause 6.1(a) to 6.1(c) for a continuous period of 60 days or more, where such failure is not caused by circumstances beyond P&P's reasonable control (including but not limited to venue closures, force majeure events, or third-party platform outages).
4. Cancellation and Auto-Renewal
4.1 After the Minimum Period has elapsed, this Agreement will automatically renew on a rolling monthly basis until cancelled by either party in accordance with this clause.
4.2 P&P will send you a written reminder no less than 30 days before the end of the Minimum Period, notifying you that the Agreement will auto-renew and setting out how to cancel.
4.3 To cancel after the Minimum Period, you must provide written notice of no less than 30 days prior to your next scheduled payment date. Cancellation notice must be sent by one of the following methods:
— By email to the P&P membership team at the email address set out in clause 12, with confirmation of receipt requested; or
— By first class post to the registered address of Property & Poppadoms set out in clause 12, in which case notice is deemed given two working days after posting.
4.4 Cancellation will take effect at the end of the monthly billing period immediately following the expiry of the 30-day notice period. Access to membership benefits will continue until that date. No partial-month refunds will be issued.
4.5 If you do not provide valid written notice in accordance with clause 4.3, the membership will continue to renew monthly and payments will continue to be collected. P&P will not be required to refund payments collected lawfully during any period in which valid cancellation notice has not been received.
4.6 P&P may terminate this Agreement by giving you 30 days' written notice at any time after the expiry of the Minimum Period. In such circumstances P&P will refund any payments collected in respect of the period after termination.
4.7 P&P may terminate this Agreement with immediate effect, without refund, in the following circumstances only:
— You fail to pay the monthly fee and that failure is not remedied within 14 days of written notice from P&P;
— You commit a serious or persistent breach of the Code of Conduct (as defined in clause 7.1), including behaviour that causes harm, distress, or reputational damage to P&P, its staff, hosts, or other members, following written warning where circumstances reasonably permit; or
— You provide materially false information in connection with this Agreement.
4.8 In the event of immediate termination under clause 4.7, no refund shall be due in respect of the current month's payment. Any payments due but uncollected for the remainder of the Minimum Period shall remain due and payable.
5. Training Days and Venue Obligation
5.1 The In-Person Membership includes attendance at up to 8 training and masterclass days per year ("Training Days") held at restaurant or hospitality venues ("Venue").
5.2 You acknowledge and agree that:
— Training Days are hosted at restaurant premises that provide P&P with use of their space in exchange for food and beverage revenue. As a condition of attending any Training Day, you are required to purchase at least one meal from the Venue's standard menu during that Training Day.
— The cost of food and drink at the Venue is not included in the monthly membership fee. Typical meal costs are expected to be in the range of £10 to £25 per Training Day, though this is subject to the Venue's pricing and is not guaranteed. P&P has no control over Venue pricing.
— P&P will provide you with reasonable advance notice of each Training Day, including the Venue name and, where available, a link to the menu.
— If you attend a Training Day but decline to purchase a meal, P&P or the Venue reserve the right to ask you to leave. In such circumstances no refund or credit of monthly fees will be due.
— If you have dietary requirements, allergies, or other needs that may affect your ability to purchase food at a Venue, you should notify P&P in advance. P&P will use reasonable endeavours to accommodate such requirements but cannot guarantee availability of suitable options at every Venue.
5.3 The venue obligation in clause 5.2 applies only to in-person Training Day attendance. Members who access Training Day content online are not subject to any food or drink purchase requirement.
6. Membership Benefits
6.1 Subject to payment of the monthly fee and compliance with these terms, the In-Person Membership includes the following benefits:
Core benefits:
(a) Access to your designated local monthly P&P networking meeting (in person)
(b) Attendance at up to 8 Training Days per year, including live Q&A sessions
(c) Attendance at up to 3 national P&P events per year
Additional benefits:
(d) Access to the P&P premium educational hub (online)
(e) Access to the private P&P Facebook community
(f) Monthly members' Zoom call — a live online session open to all members for updates, Q&A, and community connection
(g) Enhanced business services package including partner discounts and third-party benefits
(h) Priority event booking
6.2 P&P will use reasonable endeavours to maintain and deliver the core benefits listed at clause 6.1(a) to 6.1(c) throughout the term of this Agreement.
6.3 P&P may amend, substitute, or withdraw any of the additional benefits listed at clause 6.1(d) to 6.1(h) with 30 days' written notice. Such changes will not entitle you to cancel during the Minimum Period or to any refund.
6.4 Third-party partner benefits (clause 6.1(g)) are provided by third parties and are subject to those third parties' own terms and availability. P&P is not responsible for the withdrawal or amendment of third-party benefits and such withdrawal shall not constitute a breach of this Agreement.
6.5 P&P does not guarantee that any specific number of Training Days or national events will take place in any given calendar year. Where fewer than 8 Training Days or fewer than 3 national events are delivered in a membership year due to circumstances within P&P's reasonable control, P&P will offer a proportionate credit against future membership fees.
7. Member Obligations and Code of Conduct
7.1 You agree to conduct yourself in accordance with the following Code of Conduct at all P&P events, within all P&P community platforms, and in any dealings with P&P staff, hosts, or fellow members:
— Treat all participants with courtesy, respect, and professionalism at all times.
— Not engage in discriminatory, harassing, threatening, or abusive behaviour of any kind.
— Not engage in any conduct that brings P&P into disrepute or that is likely to damage the reputation or commercial interests of P&P.
— Comply with the rules and reasonable instructions of any venue hosting a P&P event.
7.2 You agree not to share, reproduce, or distribute P&P educational content, course materials, or proprietary resources without prior written consent from P&P. Such content remains the intellectual property of P&P at all times.
7.3 You agree to notify P&P promptly of any changes to your contact details or bank account information relevant to payment collection.
8. Cooling-Off Period
8.1 If this Agreement is entered into remotely (including online), you have the right to cancel this Agreement within 14 calendar days of the date on which you complete the Direct Debit mandate without giving any reason, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 ("Cooling-Off Period").
8.2 To exercise the right to cancel within the Cooling-Off Period, you must notify P&P in writing (by email or post using the details in clause 12) before the 14-day period expires. Any payments already collected will be refunded in full within 14 days of P&P receiving the cancellation notice.
8.3 If you request that membership benefits begin during the Cooling-Off Period and subsequently exercise your right to cancel, P&P may deduct a proportionate amount from any refund to reflect the benefits already provided.
8.4 The Cooling-Off Period does not apply if this Agreement is entered into in person at a P&P event or premises, unless otherwise required by law.
9. Limitation of Liability
9.1 Nothing in this Agreement shall limit or exclude P&P's liability for: death or personal injury caused by P&P's negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be limited or excluded by law, including rights under the Consumer Rights Act 2015.
9.2 Subject to clause 9.1, P&P's total liability to you under or in connection with this Agreement shall not exceed the total monthly fees paid by you in the six months immediately preceding the event giving rise to the claim.
9.3 Subject to clause 9.1, P&P shall not be liable for any indirect or consequential loss, loss of profit, loss of business, or loss of opportunity.
9.4 P&P does not provide regulated financial, legal, investment, or tax advice. Content shared at P&P events or through P&P materials is for educational and networking purposes only.
9.5 P&P is not responsible for the actions, omissions, or advice of any third-party speakers, presenters, or guests.
10. Complaints and Dispute Resolution
10.1 If you have a complaint, contact P&P using the details in clause 12.
10.2 P&P will acknowledge receipt within 5 working days and provide a substantive response within 21 working days.
10.3 If unresolved, both parties agree to attempt mediation before formal legal proceedings.
11. Data Protection
11.1 P&P will process your personal data in accordance with the UK GDPR and the Data Protection Act 2018.
11.2 Personal data will be used for administering membership, processing payments, and communicating about P&P events. P&P will not sell personal data to third parties.
11.3 By entering into this Agreement, you consent to your name and general business sector being shared with other members for networking purposes. You may withdraw this consent at any time.
11.4 Full details are in the P&P Privacy Policy.
12. General Provisions
12.1 Governing Law: Laws of England and Wales.
12.2 Jurisdiction: Courts of England and Wales (non-exclusive).
12.3 Entire Agreement: This Agreement and the Direct Debit mandate constitute the entire agreement.
12.4 Variation: No variation effective unless agreed in writing.
12.5 Severability: Invalid provisions are severable.
12.6 Waiver: No failure to exercise a right constitutes a waiver.
12.7 Third Party Rights: No third-party rights under the Contracts (Rights of Third Parties) Act 1999.
13. Contact Details
Property & Poppadoms
Membership email: info@propertyandpoppadoms.co.uk
Website: propertyandpoppadoms.co.uk
Your Acceptance
By completing the GoCardless Direct Debit mandate, you confirm and declare that:
1. You have read this Agreement in full, you understand its terms, and you agree to be bound by them.
2. You understand that you are committing to a minimum period of 12 months and that monthly payments of £45.00 (inc. VAT) will be collected by Direct Debit.
3. You understand that after the Minimum Period, this Agreement will automatically renew on a monthly basis until you provide 30 days' written notice of cancellation.
4. You understand and accept that you are required to purchase at least one meal at the restaurant venue on each Training Day you attend in person, at your own cost.
5. You understand that P&P does not provide regulated financial, legal, or investment advice.
6. You confirm that the information you have provided is accurate and complete.
Property & Poppadoms Membership Agreement | In-Person Tier | Version: 8 April 2026
